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Effective Communication & Meeting Skills
Introduction :
Managers communicate all the time. They assign work to subordinates, submit work reports to superiors, liaise with other departments, attend meetings, etc. To be a successful manager, having effective communication skills is essential. Under a challenging business climate, increasing the productivity of meetings is more valuable than ever. This workshop provides participants a practical guide to better meetings and shared decision-making.
Content:
- Effective communication process
- Barriers to effective communication
- The principles of effective communication
- Application of communication techniques
- With customers
- With political parties
- Lead Meetings & Group Discussions to Solve Problems & Make Decisions.
- Prepare & make your contributions effectively
- Help to solve problems & take decisions
- Handling Disagreements & Conflicts
- Discourage unhelpful comments & digressions
- How to acknowledge the contributions & viewpoints of others
Date and Time:
9th Sep, 2011 (Fri), from 9:30 a.m. to 5:00 p.m.
Venue:
Wah Lik Industrial Center, 459-469 Castle Peak Road, N.T.
Approach:
Short lecture input, hands-on exercise, role-play, video show (if appropriate), group discussion and presentation, and debriefing
Learning Medium:
Lectures and activities in class all conducted in Cantonese, with English. terms are appropriate.
Facilitators: Dr. C. Y. Wong
Fee:
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Regular Rate : HKD 1900 per person; OR
Early Bird Rate : HKD 1700 per person if registered and paid by 26 Aug 2011; OR
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Group Discount : HKD 1520 per person if 3 or more enroll from the same organization in one go
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Effective Communication & Meeting Skills